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Skapp Website Privacy Policy

Introduction

Welcome to Skapp (“Company”, “we”, “our”, “us”)!

These Terms of Service (“Terms”, “Terms of Service”) govern your use of our website located at skapp.com (together or individually “Service”) operated by Skapp.

Our Privacy Policy also governs your use of our Service and explains how we collect, safeguard, and disclose information that results from your use of our web pages.

Your agreement with us includes these Terms and our Privacy Policy (“Agreements”). You acknowledge that you have read and understood the Agreements, and agree to be bound by them.

If you do not agree with (or cannot comply with) Agreements, then you may not use the Service, but please let us know by emailing at  hello@skapp.com  so we can try to find a solution. These Terms apply to all visitors, users, and others who wish to access or use the Service.

Communications

By using our Service, you agree to subscribe to newsletters, marketing or promotional materials, and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or by emailing at  hello@skapp.com

Purchases

If you wish to purchase any product or service made available through Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including but not limited to, your credit or debit card number, the expiration date of your card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any card(s) or another payment method (s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct, and complete.

We may employ the use of third-party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.

We reserve the right to refuse or cancel your order at any time for reasons including but not limited to product or service availability, errors in the description or price of the product or service, errors in your order, or other reasons.

We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.

Content

Our Service allows you to post, link, store, share, and otherwise make available certain information, text, graphics, videos, or other material (“Content”). You are responsible for the Content that you post on or through the Service, including its legality, reliability, and appropriateness.

By posting Content on or through Service, You represent and warrant that: (i) Content is yours (you own it) and/or you have the right to use it and the right to grant us the rights and license as provided in these Terms, and (ii) that the posting of your Content on or through Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person or entity. We reserve the right to terminate the account of anyone found to be infringing on a copyright.

You retain any and all of your rights to any Content you submit, post, or display on or through Service and you are responsible for protecting those rights. We take no responsibility and assume no liability for Content you or any third party posts on or through Service. However, by posting Content using Service you grant us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through Service. You agree that this license includes the right for us to make your Content available to other users of the Service, who may also use your Content subject to these Terms.

Skapp has the right but not the obligation to monitor and edit all Content provided by users.

In addition, Content found on or through this Service is the property of Skapp or used with permission. You may not distribute, modify, transmit, reuse, download, repost, copy, or use said Content, whether in whole or in part, for commercial purposes or for personal gain, without express advance written permission from us.

Prohibited Uses

You may use the Service only for lawful purposes and in accordance with the Terms. You agree not to use Service:

  • In any way that violates any applicable national or international law or regulation.
  • For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content or otherwise.
  • To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail”, “chain letter,” “spam,” or any other similar solicitation.
  • To impersonate or attempt to impersonate Company, a Company employee, another user, or any other person or entity.
  • In any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.
  • To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of Service, or which, as determined by us, may harm or offend the Company or users of Service or expose them to liability

Additionally, you agree not to:

  • Use Service in any manner that could disable, overburden, damage, or impair Service or interfere with any other party’s use of Service, including their ability to engage in real time activities through Service.
  • Use any robot, spider, or another automatic device, process, or means to access Service for any purpose, including monitoring or copying any of the material on Service.
  • Use any manual process to monitor or copy any of the material on Service or for any other unauthorized purpose without our prior written consent.
  • Use any device, software, or routine that interferes with the proper working of Service.
  • Introduce any viruses, trojan horses, worms, logic bombs, or other material which is malicious or technologically harmful.
  • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of Service, the server on which Service is stored, or any server, computer, or database connected to Service.
  • Attack Service via a denial-of-service attack or a distributed denial-of-service attack.
  • Take any action that may damage or falsify the company rating.
  • Otherwise attempt to interfere with the proper working of Service.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

No Use By Minors

Service is intended only for access and use by individuals at least eighteen (18) years old. By accessing or using Service, you warrant and represent that you are at least eighteen (18) years of age and with the full authority, right, and capacity to enter into this agreement and abide by all of the terms and conditions of the Terms. If you are not at least eighteen (18) years old, you are prohibited from both the access and usage of the Service.

Intellectual Property

Service and its original content (excluding Content provided by users), features, and functionality are and will remain the exclusive property of Skapp and its licensors. Service is protected by copyright, trademark, and other laws of foreign countries. Our trademarks may not be used in connection with any product or service without the prior written consent of Skapp.

Copyright Policy

We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on the Service infringes on the copyright or other intellectual property rights (“Infringement”) of any person or entity.

If you are a copyright owner or authorized on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement, please submit your claim via email to hello@skapp.com, with the subject line: “Copyright Infringement” and include in your claim a detailed description of the alleged Infringement as detailed below, under “DMCA Notice and Procedure for Copyright Infringement Claims” You may be held accountable for damages (including costs and attorneys’ fees) for misrepresentation or bad-faith claims on the infringement of any Content found on and/or through Service on your copyright.

DMCA Notice and Procedure for Copyright Infringement Claims

You may submit a notification pursuant to the Digital Millennium Copyright Act (DMCA) by providing our Copyright Agent with the following information in writing (see 17 U.S.C 512(c)(3) for further detail):

  • an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright’s interest;
  • a description of the copyrighted work that you claim has been infringed, including the URL (i.e., web page address) of the location where the copyrighted work exists or a copy of the copyrighted work;
  • identification of the URL or other specific location on the Service where the material that you claim is infringing is located;
  • your address, telephone number, and email address;
  • a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
  • a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

You can contact our Copyright Agent via email at hello@skapp.com.

Error Reporting and Feedback

You may provide us either directly at hello@skapp.com or via third-party sites and tools with information and feedback concerning errors, suggestions for improvements, ideas, problems, complaints, and other matters related to our Service (“Feedback”). You acknowledge and agree that: (i) you shall not retain, acquire or assert any intellectual property right or other rights, title, or interest in or to the Feedback; (ii) Company may have developed ideas similar to the Feedback; (iii) Feedback does not contain confidential information or proprietary information from you or any third party, and (iv) Company is not under any obligation of confidentiality with respect to the Feedback. In the event the transfer of the ownership to the Feedback is not possible due to applicable mandatory laws, you grant the Company and its affiliates an exclusive, transferable, irrevocable, free-of-charge, sub-licensable, unlimited, and perpetual right to use (including copy, modify, create derivative works, publish, distribute and commercialize) Feedback in any manner and for any purpose.

Links To Other Web Sites

Our Service may contain links to third-party websites or services that are not owned or controlled by Skapp.

Skapp has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services. We do not warrant the offerings of any of these entities/individuals or their websites.

Termination

We may terminate or suspend your account and bar access to Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of Terms.

If you wish to terminate your account, you may simply discontinue using the Service.

All provisions of Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Governing Law

These Terms shall be governed and construed in accordance with the laws of Sri Lanka, which governing law applies to an agreement without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have had between us regarding Service.

Changes To Service

We reserve the right to withdraw or amend our Service, and any service or material we provide via Service, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Service is unavailable at any time or for any period. From time to time, we may restrict access to some parts of Service, or the entire Service, to users, including registered users.

Amendments To Terms

We may amend the Terms at any time by posting the amended terms on this site. It is your responsibility to review these Terms periodically.

Your continued use of the Platform following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding on you.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

Waiver And Severability

No waiver by the Company of any term or condition set forth in Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under Terms shall not constitute a waiver of such right or provision.

If any provision of Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.

Acknowledgement

By using services provided by us, you acknowledge and agree that you have read these terms and conditions of service and agree to be bound by them

Contact Us

Please send your feedback, comments, and requests for technical support by email: hello@skapp.com.


Skapp Web App Privacy Policy

Last modified: 19th December, 2024

"We," "us," "our,"and"owner"refer to our company, Rootcode Pvt. Ltd., and our product, Skapp web and mobile applications.

"You," "your," "client,"or"user"means the organization or individual using Skapp web and mobile applications.

This Privacy Policy governs the Skapp web application, as the associated mobile applications (android and iOS) owned and managed by Skapp. It details our practices concerning personal data protection and provides information about our use of cookies.

Section 1

Types of Data collected

Skapp application collects two main types of data, Personal Data and Usage Data.

Personal Data

The term “personal data” means any information that identifies an individual. This includes any information the users agree to provide that identify each user personally.

The different types of personal data collected include;

  • First name
  • Middle name
  • Last name
  • Gender
  • National Identification No (NIN)
  • Date of birth
  • Passport no
  • Marital status
  • Personal email
  • Contact no
  • Address
  • Family Members Details
  • Educational Details
  • Social Media Details
  • Job Title / Designation
  • Career Progression
  • Identification and Diversity Details
  • Family Members Details
  • Previous Employment Details
  • Visa Details

Usage Data

The quantifiable data gathered by the web and mobile applications based on the in-app user behaviour and engagement can be known as “usage data”. This real-time information helps Skapp to understand the users better and make necessary changes to improve the overall experience.

Web application

  • Hot jar
  • Google Analytics
  • AWS

Product website

  • Hot jar
  • Google Analytics

Enterprise website

  • Hot jar
  • Google Analytics

Unless stated otherwise, providing all data requested by the Skapp application is mandatory. Not providing the necessary data may prevent the application from delivering its services.

Cookie Data

Refer to the following Section 7 for detailed information on Cookie Data collection.

Section 2

How the Data is Collected?

We primarily gather information directly from our customers. This means that the majority of the data we hold about you comes from your direct interactions with us, whether it"s through filling out forms, making inquiries, or other communication methods. Collecting data in this manner ensures that we have the most accurate and up-to-date information, allowing us to provide you with better services and support. In addition to that, a few types of data are collected indirectly based on the usage of each user.

Here is an overview of the methods through which we collect data directly from you and the type of information we gather:

  • Registration and Profile Creation: When you sign up for our services or create a profile, we may ask for personal details like your name, email address, job role, and other pertinent information.
  • Form Submissions: Whether you're filling out contact forms, feedback forms, or service request forms on the Skapp web or mobile platform, we capture the data you input.
  • Direct Communications: When you send us emails, letters, or communicate with our customer service representatives through calls or chats, we collect and store those communications for record-keeping and to better serve you.
  • Surveys and Feedback: When you participate in our surveys and questionnaires or provide feedback, we store your responses to improve our services.
  • Transactions: When you purchase a subscription of Skapp, we'll gather transactional information related to your purchases, including billing details.
  • User-Generated Content: If our platform allows for user comments, posts, or other content generation, we store this content, along with any associated metadata (like date, time, and IP address).

As mentioned earlier, we also gather certain data indirectly. The types of data collected in this manner include:

  • Log Data: The tool may automatically collect certain information when used. This could include IP addresses, device type, browser type, and interactions with the tool. This helps in understanding user behavior and improving the system.
  • Cookies and Trackers: Skapp application uses cookies and other tracking mechanisms to remember user preferences, and session information, or to provide a personalized experience.

Section 3

How the Data is Processed?

When we mention the"processing"of personal data, we are referring to any operation or set of operations which is performed on personal data or on sets of personal data. This can include actions like collection, recording, organization, structuring, storage, adaptation, retrieval, consultation, use, disclosure, erasure, or destruction. Your personal data will be processed for the purposes of delivering a service or, executing a contract in compliance with legal obligations. Moreover, processing will only occur if you provide explicit consent.

Here is an overview of how different types of personal data are used after processing.

  • User Identification
    • Data Used: Username, email address, profile picture.
    • Purpose: Recognizing and authenticating users; personalizing user experiences.
  • Service Personalization
    • Data Used: Browsing history, purchase history, user preferences.
    • Purpose: Tailoring content; offering product/service recommendations.
  • Communication
    • Data Used: Email address, phone number, name.
    • Purpose: Sending service-related notifications; offering customer support; delivering marketing materials.
  • Billing and Payment
    • Data Used: Credit card details, billing address, transaction history.
    • Purpose: Processing transactions; managing subscriptions; addressing billing inquiries.
  • Service Delivery
    • Data Used: User account details, service preferences, location data.
    • Purpose: Ensuring services are available and function correctly; tracking user interactions.
  • Security and Compliance
    • Data Used: IP address, device details, login timestamps.
    • Purpose: Protecting against fraud or malicious activity; ensuring compliance with terms and legal obligations.
  • Feedback and Improvement
    • Data Used: Feedback forms, user comments, service ratings.
    • Purpose: Collecting feedback; analyzing usage patterns.
  • Account Management
    • Data Used: Email address, password (encrypted), security questions.
    • Purpose: Managing profiles and preferences; handling password resets.
  • Operational Efficiency
    • Data Used: Usage statistics, service interaction data.
    • Purpose: Streamlining operations; forecasting demand.
  • Research and Development
    • Data Used: Survey responses, user feedback, beta testing data.
    • Purpose: Conducting research; testing new features.
  • Notifications and Alerts
    • Data Used: Email address, device tokens for push notifications.
    • Purpose: Informing users about new features or changes; sending critical alerts.

Beyond our internal data processing practices, there are instances where we collaborate with third parties and share certain data with them. Rest assured, every third-party partner we engage with adheres strictly to GDPR guidelines and upholds the highest standards in ensuring the confidentiality and security of your data.

Below is an outline of such third-party integrations available.

  • Google Analytics
    • Data Used: Cookies, Usage Data, Trackers.
    • Purpose: Identify trends and patterns in how visitors engage with their websites.
  • Google Tag Manager
    • Data Used: Other than data in standard HTTP request logs (deleted within 14 days), and diagnostics data, Google Tag Manager does not collect, retain, or share any information about visitors, including page URLs visited.
    • Purpose: To add and update own tags for conversion tracking and site analytics.
  • Stripe
    • Data Used: Various types of Data as specified in the privacy policy of the service.
    • Purpose: Handling Payments.
  • Amazon Web Services (AWS)
    • Data Used: Various types of Data as specified in the privacy policy of the service.
    • Purpose: Hosting and backend infrastructure.
  • SendGrid
    • Data Used: Email address, Name.
    • Purpose: Managing contacts and sending messages.
  • Google Single Sign-On
    • Data Used: Name, Email Address, Profile Picture.
    • Purpose: Simplify username and password management for both users and administrators.
  • Google Calendar
    • Data Used: Name, Email Address.
    • Purpose: Mark absence easily.
  • Slack
    • Data Used: Various types of Data as specified in the privacy policy of the service.
    • Purpose: Get reminders about absence, book time off, and approve right from the Slack workspace.
  • reCAPTCHA
    • Data Used: IP address, cookies, user behavior (e.g., mouse movements, keypresses).
    • Purpose: To prevent spam and abuse by verifying that submissions are made by humans, ensuring the security of the website and its forms.

Section 4

How is the Data Stored?

From basic identification information to detailed leave records, each data point plays a pivotal role in ensuring seamless operations. Recognizing the sensitivity and importance of this data, we have instituted a robust framework to manage its storage and security. Here's an in-depth look:

Data Storage and Storage Locations

Our choice of data storage aligns with the modern demands for scalability, reliability, and security, and we exclusively utilize cloud-based solutions, eliminating the use of any local servers.

  • Cloud Storage Solutions:
    We utilize a renowned and trusted cloud storage provider, AWS to store data. AWS provides on-demand access to scalable web and application servers, storage, databases, content delivery, cache, search, and other application services which made it easier to build and run Skapp web and mobile applications, delivering a great customer experience. The physical servers of these cloud providers are located in secure data centers in Ireland. They adhere to international security standards, ensuring your data's safety.

Security Precautions

Our commitment to data security translates into a multi-faceted strategy, which incorporates the following:

  • Encryption
    All data, both at rest and in transit, is encrypted using advanced encryption protocols. This ensures that even if data is intercepted, it remains unreadable to unauthorized parties.
  • Access Control
    Only designated and trained employees have access to the data stored, ensuring it's only used for legitimate purposes.
  • Regular Audits
    We periodically review and audit our security protocols and practices to identify and rectify any potential vulnerabilities.
  • Two-Factor Authentication
    For added security, our systems are set up with two-factor authentication, ensuring that only authorized individuals can access the data.

Data Retention and Deletion Process

Understanding the lifecycle of your data within Skapp applications is essential. Here's our approach to data retention and deletion:

  • Data Retention Period
    We retain personal data collected through Skapp applications for as long as necessary to fulfill the purposes outlined in this Privacy Policy. In some cases, we may retain your information for extended periods as required or permitted by law, such as for legal claims, compliance with tax or accounting obligations, enforcement of agreements, or to prevent misuse. Once we no longer have a legitimate need for your data, we will securely delete or anonymize it from our active systems.
  • Automatic Deletion
    Post the aforementioned retention period, data will be automatically deleted from our systems, ensuring no residual traces are left.
  • Manual Deletion Requests
    In line with GDPR guidelines, users have full control to delete their data directly through the account settings, with no need to contact us. Once deleted, the action is processed immediately, and a confirmation is provided to the user.
  • Deletion Process:
    Our data deletion process involves the following steps,
    1. Removing data from active databases and systems.
    2. Ensuring the data is purged from backups during their next cycle.
    3. Confirming the removal through internal audits.

Section 5

Marketing

In our continuous endeavor to offer you valuable services and products, there are instances where we might send marketing materials related to our offerings. Here’s a detailed outline:

Marketing Materials

From time to time, we may send you materials that promote our products or services to introduce you to a broader spectrum of beneficial offerings.

Opting Out of Marketing Communications

Your preferences are crucial to us. If at any point you wish to cease receiving marketing communications from us:

  • Use the “Unsubscribe” link located at the bottom of each email.
  • Alternatively, you can express your preferences or request the cessation of such communications by reaching out to our customer support team through hello@skapp.com.

Please allow a reasonable timeframe, typically up to 10 business days, for your preferences to be updated across our systems. We respect your choices and will endeavor to ensure your experience with us is tailored to your wishes.

Section 6

What are your data protection rights?

Every user of Skapp possesses a set of rights concerning their personal data, as outlined by the General Data Protection Regulation (GDPR). We respect these rights and have provided mechanisms for users to exercise them:

  • Right to Access
    You have the right to request copies of your personal data stored by us. We may charge a small fee for this service.
  • Right to Rectification
    If you believe any information we have on you is incorrect or incomplete, you have the right to correct or complete this information.
  • Right to Erasure (‘Right to be Forgotten’)
    Under certain circumstances, you can request the removal of your personal data from our records. This right might be limited if fulfilling your request hinders freedom of expression and information, compliance with legal obligations, or public health purposes.
  • Right to Restrict Processing
    In certain situations, you can ask us to restrict the processing of your personal data. This right applies when, for example, you contest the data's accuracy or have objected to processing, and verification is pending.
  • Right to Object
    You have the right to object to our processing of your personal data under specific circumstances, such as for direct marketing purposes.
  • Rights Related to Automated Decision Making and Profiling
    You have the right to not be subject to decisions based solely on automated processing, including profiling, which produces significant effects on you. However, this does not apply if the decision is necessary for the performance of a contract, is authorized by law, or is based on your explicit consent.

To enact any of the aforementioned rights, or if you have queries related to them, you can reach out to our team/designation using the following channels:

Email: hello@skapp.com

Please note that we may request proof of identity before responding to your requests, ensuring the protection of your data against unauthorized access. Our team is dedicated to assisting you promptly, typically within 30 days of your request.

Section 7

Cookies

What are Cookies?

Cookies in a web application context are small data packets sent from the app's server and stored on a user's browser. They facilitate session management, remember user preferences, assist in tracking interactions for optimization, and enable third-party service integrations. While essential for enhancing user experience, cookies also present privacy considerations, necessitating user consent in many jurisdictions.

How do we use Cookies?

In the operation of Skapp web application, we employ cookies to enhance functionality and improve user experience. Here's how we utilize this information:

  • User Authentication
    Cookies help us maintain user sessions, ensuring that once you log in, you remain authenticated throughout your interaction without needing to sign in repeatedly.
  • User Preferences
    We store your interface customizations, such as language, dashboard layout, or theme colors, ensuring a consistent and personalized experience each time you use our tool.
  • Analytical Tracking
    Through cookies, we gather data on how users navigate our application, identifying popular features, areas for improvement, and user patterns. This helps us optimize Skapp’s performance and enhance user experience.
  • Feature Enhancements
    Cookies aid in the functioning of various features within Skapp applications, such as reminders, notifications, or pop-up wizards, ensuring seamless user interactions.
  • Third-Party Integrations
    Skapp application has integrations with other services, as mentioned in the above Section 3. Cookies facilitate smoother interplay between these services, ensuring data consistency and functional integrity.
  • Security
    Cookies play a role in safeguarding user data by detecting unusual or suspicious activities, prompting additional verification steps if anomalies are detected.

It's important to note that our commitment to user privacy means we ensure all cookie data is handled with the utmost discretion, aligning with global privacy standards and regulations.

What types of Cookies do we use?

There are 5 main cookie types that are being tracked on Skapp web application. The details are as follows;

  • User Authentication
    Cookies help us maintain user sessions, ensuring that once you log in, you remain authenticated throughout your interaction without needing to sign in repeatedly.
  • User Preferences
    We store your interface customizations, such as language, dashboard layout, or theme colors, ensuring a consistent and personalized experience each time you use our tool.
  • Analytical Tracking
    Through cookies, we gather data on how users navigate our application, identifying popular features, areas for improvement, and user patterns. This helps us optimize Skapp’s performance and enhance user experience.
  • Feature Enhancements
    Cookies aid in the functioning of various features within Skapp applications, such as reminders, notifications, or pop-up wizards, ensuring seamless user interactions.
  • Third-Party Integrations
    Skapp application has integrations with other services, as mentioned in the above Section 3. Cookies facilitate smoother interplay between these services, ensuring data consistency and functional integrity.
  • Security
    Cookies play a role in safeguarding user data by detecting unusual or suspicious activities, prompting additional verification steps if anomalies are detected.

How to manage your cookies

Understanding and controlling how cookies interact with your browser is essential for your online privacy. Here's a guide on managing cookies while using our leave management tool:

  • Mandatory Cookies:
    These are essential cookies required for our web application to function correctly. They ensure user authentication, maintain sessions, and provide essential security measures. As they are fundamental to the tool's operations, they cannot be turned off.
  • Setting Preferences:
    While mandatory cookies remain active, you have control over optional cookies:
    1. Setting the preferences through your browser

      All major browsers offer advanced settings for cookie management. You can block cookies from specific sites, allow cookies only from sites you visit, or disable cookies altogether. Remember, blocking all cookies might make certain web functionalities inaccessible.
  • Removing Cookies from Your Browser:
    If you wish to clear cookies stored by our application or any other site, follow these general steps based on your browser:
    1. Google Chrome

      Go to 'Settings' > 'Privacy and security' > 'Clear browsing data' > Check 'Cookies and other site data' > 'Clear data'.
    2. Mozilla Firefox

      Open 'Options' > 'Privacy & Security' > 'Cookies and Site Data' > 'Clear Data'.
    3. Safari

      Go to 'Preferences' > 'Privacy' > 'Manage Website Data' > 'Remove All'.
    4. Microsoft Edge

      Access 'Settings' > 'Privacy & security' > 'Choose what to clear' > Select 'Cookies and saved website data' > 'Clear'.

For other browsers or more detailed instructions, refer to the browser's official documentation or help section.

Remember, regularly managing and clearing cookies enhances your online privacy and helps maintain a clutter-free browsing experience. However, post-deletion, you may have to re-enter certain preferences or log in again when revisiting websites.

Section 8

Changes to our privacy policy

Our Privacy Policy might undergo changes and refinements from time to time. These changes reflect our efforts to ensure better clarity, address new regulatory requirements, or incorporate new practices or technologies.

Frequency of Updates

While there's no fixed timeline, we review our Privacy Policy periodically to ensure it aligns with our current practices and regulatory standards. Significant changes, like the introduction of new processing activities or purposes, will be communicated to our users in a clear and timely manner.

Last Updated

This Privacy Policy was last reviewed and updated on 19th December 2024.

We recommend that our users regularly review our Privacy Policy to stay informed. If you continue to use our services after any modifications, it implies your acceptance of those changes. If there are any significant alterations, we may also inform you through emails.

Section 9

How to contact us

If you have any questions, feedback, or concerns, we're here to help. You can reach out to us through the following methods:

  • Email: Reach out to our support team directly at  hello@skapp.com
  • Address: For written communication or to visit us in person No. 42,
    Level 15,
    Nawam Mawatha,
    Colombo 02